PRIVACY AND COOKIES NOTICE

Last updated: 21/11/2025

ABOUT THIS PRIVACY AND COOKIES NOTICE

The website https://thetheoryofhope.com (the “Site”) was designed by its owner, Farabi Shayor, and is operated by a registered company, ChapterOne Press Ltd, the publisher behind The Theory of Hope, and parent company of NarrativX, an imprint of ChapterOne Press Ltd, for marketing and promotional purposes of the book.

Company name: ChapterOne Press Ltd
Company number: 16775136
Registered office address: 128 City Road, London, United Kingdom, EC1V 2NX
Trading activities:

• 58110 – Book publishing

• 58141 – Publishing of learned journals

• 58190 – Other publishing activities

In this notice, “we,” “us,” and “our” refer to ChapterOne Press Ltd.

We are committed to protecting your privacy and complying with our obligations under the Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and all applicable UK data protection laws (“Data Protection Law”).

When you interact with us or use the Site, we act as the data controller of your personal data. This means we determine how and why your data is collected and processed.

This notice explains:

•   a. What personal data we collect

•   b. Why we collect it

•   c. How we use it

•   d. How long we keep it

•   e. Your data protection rights

  f. Personal data includes any information relating to an identified or identifiable individual.

  g. Processing includes collecting, storing, sharing, or deleting that data.

  h. We may update this notice periodically. Changes will be posted on the Site, with the “Last updated” date reflecting the revision. Please review this notice regularly.

CONTACT INFORMATION

If you have questions or concerns about this notice or our data practices, you may contact:

Data Protection Contact
ChapterOne Press Ltd
128 City Road
London
EC1V 2NX
United Kingdom
Email: info@narrativx.co.uk

WHAT INFORMATION DO WE COLLECT?

We collect, store, and process the personal data listed in the Personal Information We Use section at the end of this notice. This may include:

• Name

• Email address

• Contact details

• Browser and device information

• Cookies

• Payment-related information (for purchases made through third-party processors such as Amazon or Stripe)

• Signup source metadata

We do not collect sensitive personal data.

HOW WILL WE USE YOUR PERSONAL DATA?

We use your data for the purposes outlined in the table at the end of this notice, including:

• Delivering newsletters and updates

• Sending promotional material you explicitly signed up for

• Managing book purchases made via Amazon, Stripe, or other third-party merchants

• Operating the Site and improving its functionality

• Meeting legal, regulatory, or tax obligations

• 
  

• HOW DO WE SHARE YOUR PERSONAL DATA?

We may share your personal data in accordance with Data Protection Law:

• If the company or a part of its business is sold, transferred, or integrated into another organisation

• With advisers, prospective purchasers, and related parties during commercial transactions

• With service providers such as email delivery platforms (e.g., Kit), payment processors (e.g., Stripe, Amazon), or website analytics tools

We may also share aggregated, anonymised data that does not identify individuals.

USE OF COOKIES AND SIMILAR TECHNOLOGIES

We and selected third-party service providers use cookies and similar technologies to improve your experience and analyse site usage.

Types of cookies we use:

1. Strictly Necessary Cookies – Enable core site functions. These cannot be disabled.

2. Analytics Cookies – Collect data about how visitors use the Site, helping us improve performance.

3. Customisation Cookies – Store your preferences to personalise your experience.

4. Security Cookies – Help detect and prevent malicious activity. When you visit the Site, we will request consent for all cookies. More information on cookies is available at: https://allaboutcookies.org

THIRD-PARTY LINKS

This Site contains links to external websites operated by third parties. We do not control and are not responsible for their privacy policies. We encourage you to review the policies of any website you visit.

YOUR RIGHTS

Under UK GDPR, you have the right to:

•   a. Access the personal data we hold about you

•   b. Request corrections to inaccurate or incomplete data

•   c. Request erasure of your data in certain circumstances

•   d. Object to processing, including direct marketing

•   e. Restrict how we process your data

•   f. Withdraw consent at any time

To exercise these rights, contact us using the details above. We may need to verify your identity before processing your request.

Your Right to Object: You may object at any time to our processing of your data for direct marketing purposes. If you have unresolved concerns, you have the right to complain to the Information Commissioner’s Office (ICO):

https://ico.org.uk/make-a-complaint/. Tel: 0303 123 1113

DATA RETENTION

We retain your personal data only as long as necessary for the purposes for which it was collected. Specific retention periods are listed in the table below.

DATA PROTECTION PRINCIPLES

We process your personal data in accordance with UK GDPR principles:

• Lawfully, fairly, and transparently

• For specific and legitimate purposes

• Minimising the data we collect

• Keeping data accurate and up to date

• Storing data only as long as necessary

• Ensuring security and confidentiality

LAWFUL BASIS FOR PROCESSING

We only process your data when we have a lawful basis. These include:

• Consent

• Contract

• Legal obligation

• Vital interests

• Public interest

• Legitimate interests

Each category of data and its lawful basis is set out in the table below.

PERSONAL INFORMATION WE USE